For many people in the Placentia area, getting to a medical appointment, the grocery store, or even just to see a friend hasn’t always been easy. Transportation challenges have left some residents feeling isolated and left out of community life.

That changed in March 2024 when the Placentia Transportation Project hit the road.

“Now that the bus is on the go, I don’t feel so isolated,” one regular rider shared.

“This is a great service to have. The people on the bus are very friendly and help you too. I strongly recommend people use this wonderful service.”

The project started in late 2023, when community members, service providers, and local leaders came together around a shared concern: too many people in the region had no way to get around. With funding from the Government of Newfoundland and Labrador, the Placentia Chamber of Commerce hired a dedicated coordinator to explore the issue and work with residents to find a solution.

What followed was a powerful collaboration between the Chamber, Community Connections Housing Coalition, NL Health Services, and the local Community Advisory Committee. Together, they gathered feedback, designed a service, recruited volunteers, and launched a new transportation option for the community.

The bus now runs two days a week within the region, with monthly out-of-town trips for shopping. Riders use it to get groceries, go to appointments, run errands, visit family, and attend local events—simple things that can make a big difference to a person’s mental health, independence, and overall well-being.

And there’s more to come. The team is now exploring ways to expand the service, including the possibility of offering Meals on Wheels, to further support aging in place and reduce food insecurity in the area.

This project is a real example of how community-led solutions can break down barriers. It responds directly to the needs identified in the NL Health Accord, especially around reducing social isolation, supporting seniors, and improving access to care and services.

Ongoing support from community partners and local initiatives is essential to maintaining and expanding this vital service. Currently, the process is underway, and Placentia residents are already reaping the benefits of a more connected and inclusive community.

Shared by Winnie Barry

Program Coordinator, Placentia Chamber of Commerce